Category: Digital Marketing

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What Social Business Resources?

Presented in the following section—more or less in the order that you will encounter or need these resources if you’re working through the social business planning process for the first time—are a...

Social CRM and the Social Web Bill of Rights

Joseph Smear, Marc Cantor, Michael Arrington, and Robert Scobie offered a point of-view on the use of personal data—not just identity, but also their activity streams (“Bob just uploaded a photo…”) and...
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